Fresh Hair salon

The new salon opened in November 2014 and the team have already been able to enhance the service that was previously located in a ‘borrowed’ section of the chemotherapy unit.
The salon continues to rely on charitable donations to enable them to provide the best service possible to the people who use it every day. We are also delighted to announce that since the Trust integrated with Stafford Hospital (in November 2014) and the subsequent investment in a new chemotherapy unit there, we are launching an appeal to raise funds to open a Fresh Hair salon within the newly renamed County Hospital. This will mean that women who receive their cancer treatment at County Hospital will also be able to use the services of Fresh Hair salon without having to travel to Stoke.
If you would like to make a donation to the Fresh Hair salon please use the ‘donate now’ button on the home page, alternatively contact the charity on 01782 676444 or email


fresh hair front shop

About Fresh Hair salon
Hair loss can be difficult and traumatic so with this in mind our committed and motivated team offer a unique and very personal service for anyone faced with this prospect. There are many different causes of hair loss e.g. surgery, chemotherapy, radiotherapy or alopecia. Whatever the cause we are here to advise and support you in a number of ways.
The Fresh Hair salon team is made up of volunteers (some of whom have experienced hair loss personally), professional hairdressers, beauty therapists, make-up artists, nail technicians, holistic therapists and replacement hair specialists who can provide a range of services specially adapted to your needs.
There are many ways that we can help you so please contact the salon as soon as possible to arrange a visit. (You do not have to have a referral form to visit the salon.) Come and meet the team and discuss your needs. We have lots of information, help and support for you.
Your pathway to confidence
The Fresh hair salon has been made possible by the amazing fundraising efforts of local people. Because of this generosity we have been able to design, build and equip the Fresh Hair salon, wig and wellbeing facility to a very high standard.

fresh hair room

Our main salon allows us to assist in all areas of hair loss management, hair replacement and hair recovery. This means that our experienced team of stylists can be there every step of the way to get your hair back on track. From hair removal to your first cut and blow dry we are here for you!
We have created a calm relaxing environment in which to pamper you and help you through this difficult time. Services and treatments include, from our nail bar, a specially formulated ‘Defiance’ manicure to help minimise the effects that chemotherapy may have on your nails. A shellac or gellish manicure/pedicure can help to improve the appearance of lines or ridges in your nails. In the peaceful haven of our private therapy room we offer a range of holistic therapies including reflexology, foot and leg massage, hand and arm massage and personalised facials all carried out by skilled, experienced practitioners plus we offer a list of more conventional beauty services. Help and advice is readily available for concerns regarding the effects that treatment may have on lashes and brows.
How do I get started?

fresh hair mirror
In the case of hair loss being a side effect of treatment you should be given a wig referral form by your doctor at the hospital, your nurse specialist or your radiographer before your treatment starts.
If you have alopecia you need to get your GP to refer you to a dermatologist at the hospital. At this consultation a wig referral form may be given to you.
When you have your referral form you can then contact the salon to arrange to come along for a fitting. Take a look at the back of the form and you will see a list of exemptions. If any of these relate to you and you can provide proof of exemption then bring this along with you to your appointment, otherwise you will be required to pay the current prescription charges towards the cost. We will help you to complete the paperwork in the salon.
The aim of our hair replacement service is to try and ensure that you have everything you need before hair loss begins. We carry a stock of over 70 wigs. Our style range has been carefully selected by us to be able to cater for all tastes. If by any chance we do not have what you require then we have a very efficient ordering service to ensure you have your wig when you need it. In fact we will do everything possible to satisfy your needs, we can even carry out minor alterations on site if required.
If we have what you want then you can take your wig home with you, styled to your choice on the day of your fitting. With this in mind we encourage you to make your appointment to see us as soon as possible.
To speak to someone at the salon please call: 01782 672727
Opening times
10am – 4pm Monday, Tuesday, Wednesday and Friday (excluding Bank Holidays)

fresh hair staff